AIS is an organization built on 3 core values. Timeliness, quality and professionalism. Our attention to these basic principals assures our clients a sound technical product in a timely manner. We are building our reputation one customer visit at a time.
Timeliness – 3, 2, 1 in 10 process.
- 3 calls to Account, 2 calls to Underwriting, and 1 call to the Agent in 10 days of assignment.
- Our goal is 30 day turn around with few exceptions.
- Scheduled appointments are entered in our automated system.
Quality Control Program – This is a four tier process.
- Forms are programmed so all areas must be completed for the consultant to submit.
- Completed reports go to our administrative pool for initial proof read and spell check.
- A technical consultant then does a formal review.
- I personally do final reviews on all work before it is submitted to the client.
Professionalism – Our reputation.
- Appropriate attire.
- Preparation for visit.
- Timeliness for appointments.
- Exit interviews/Recommendation discussion.